In August 2017, roughly 700,000 Rohingya people crossed the border from Myanmar's Rakhine State into Bangladesh in a matter of weeks. By the time I arrived at the IRC compound in Cox's Bazar's Baharchara that December, the camps at Kutupalong had become the largest refugee settlement on earth — and the health system serving them was being built in real time, in the mud, with whatever we had.
I want to write honestly about what that experience was like — and more importantly, what it taught me about health systems, evidence, and the gap between what epidemiology says should work and what actually works in a field setting where the floor is literally unstable.
Arriving at the Edge of the System
Nothing prepares you for the scale of Cox's Bazar during the acute Rohingya response. The standard frameworks we use for humanitarian health — SPHERE standards, WHO minimum initial service packages, inter-agency coordination protocols — were all technically in place. And they were also, simultaneously, overwhelmed.
My role as Senior Health Manager at IRC meant overseeing the implementation of emergency health programmes across multiple sites. On paper, this involved monitoring project indicators, coordinating with donors, and ensuring that our work aligned with the Ministry of Health and Family Welfare's protocols. In practice, it meant making decisions in conditions of radical uncertainty, with imperfect data, every single day.
The Kutupalong-Balukhali camp complex in Cox's Bazar eventually housed over 900,000 Rohingya refugees — making it the world's largest refugee settlement. At its peak, IRC was one of dozens of NGOs and UN agencies attempting coordinated service delivery in a space with minimal infrastructure and extremely high disease risk.
Building From the Ground Up: PHC and BEmONC
One of the most consequential things I was part of during those four years was establishing two Primary Health Care Centres and a standalone Basic Emergency Obstetric and Neonatal Care (BEmONC) facility. If you have only worked in academic or institutional settings, the phrase "establishing a health facility" might conjure images of procurement paperwork and staff onboarding. Let me describe what it actually involved.
It began with site selection — identifying land that was not on a flood plain, accessible to the highest-density areas of the camp, reachable by ambulance, and acceptable to both the refugee community and the local Bangladeshi government. It meant designing physical layouts that could accommodate patient flow while meeting minimum infection prevention standards in a context where running water was intermittent and electricity unreliable.
It meant recruiting and training health staff — a mix of Bangladeshi clinical officers, Rohingya community health workers, and international clinical staff — and ensuring that they were all operating from the same treatment protocols, even when those protocols had to be adapted from WHO guidelines written for health systems with laboratory capacity we simply did not have.
"A BEmONC facility is not a building. It is a set of competencies, supplies, and protocols working together. You can construct the building in a week. The rest takes longer — and the rest is what saves lives."
The BEmONC centre was particularly important. Maternal mortality among Rohingya women had been catastrophically high in Myanmar, and the camp setting created new risks — overcrowding, poor sanitation, limited antenatal care, and a population with deeply held cultural norms around male health workers attending births. We worked with female community mobilisers, adapted our referral pathways, and built trust incrementally. There is no dataset that fully captures what that trust cost to build, or what it was worth.
The Integrated Multisector Team: When Silos Kill
One of the things I am most proud of from Cox's Bazar was designing and establishing what we called the Integrated Multisector Team (IMT) — a structure that brought together health, nutrition, water and sanitation, and protection staff into a single coordinated response unit.
The logic was simple: a malnourished child with diarrhoea is not a nutrition problem or a WASH problem. She is a child whose recovery depends on five different interventions happening simultaneously, delivered by people who are actually talking to each other. Siloed programming — where health workers track health indicators, nutrition workers track anthropometrics, and WASH workers track latrine coverage, and none of them sit in the same room — is one of the most persistent structural failures in humanitarian response.
Getting the IMT to function required convincing programme managers from different sectors to share data and coordinate referrals in ways that cut against their institutional incentives. Donors fund sectors. Reporting frameworks are sector-specific. The whole architecture of humanitarian financing pushes towards silos. Breaking through that, even partially, took sustained negotiation and constant documentation of the benefits.
What the Field Taught Me About Evidence
I came to Cox's Bazar with an MPH. I had studied epidemiology, research methods, and evidence-based public health. And the field immediately showed me the limits of what I thought I knew.
Evidence-based medicine, as practised in high-income countries, rests on assumptions that do not hold in complex emergency settings. It assumes you have diagnostic capacity. It assumes your patient population matches the trial populations that generated the evidence. It assumes supply chains are reliable enough to actually deliver the intervention the evidence supports. None of these assumptions held consistently in Cox's Bazar.
This is not an argument against evidence. It is an argument for understanding what evidence is: a best available approximation, generated in specific contexts, that must be adapted — thoughtfully, systematically, and with humility — to the context you are actually working in. That is what praxis means to me. Not the rejection of theory, but its responsible enactment in the world as it actually is.
The Decision I Still Think About
There is one decision from Cox's Bazar that I think about more than any other. In 2019, during a cholera outbreak in the camps, we faced a resource allocation question: with limited oral rehydration supplies and insufficient staff, how do we prioritise? The textbook answer is straightforward — triage by severity, prioritise children under five and the elderly. In practice, the community dynamics, the layout of the camps, and the trust relationships we had built meant that the textbook answer would have left some of the most vulnerable people unreached.
We made a different decision. I believe it was the right one. I cannot prove it with a randomised trial. And that experience — of having to act with incomplete evidence, under time pressure, with real lives at stake — shaped my understanding of what public health research is ultimately for more deeply than any coursework ever did.
What I Carry Forward
I returned to academia — to McMaster — not to escape the complexity of field work, but to develop better tools for navigating it. The questions that drive my PhD research all have roots in Cox's Bazar: How do we measure what people eat in resource-limited settings? How do we understand the interaction of multiple diseases when our frameworks address them separately? How do we build evidence that is consequential — that actually changes what happens to the people it is about?
The Rohingya response was not a success story without qualification. Hundreds of thousands of people remain displaced, stateless, and without durable solutions. The health gains we made in those four years are real and meaningful — and they are also fragile, dependent on continued funding that is never guaranteed. Praxis is not a single act. It is an ongoing commitment to ensuring that knowledge serves the people who most need it to.